Showing posts with label stores. Show all posts
Showing posts with label stores. Show all posts

Tuesday, 21 January 2014

Ring the Bell for Service...




Bad service is old news on my blog. I have never been a fan of it and lets face it who really is? But,there are some instances when a person can just shake your head in amazement where neither customer nor business is right.

This particular complaint comes from a daddy who I guess was watching his little girl hard at work, you know earning money for college and all, learning to stand on her own two feet. He describes in his complaint the client as a person who was rude and a bit loud towards his little girl, who ended up leaving the establishment because his food was late, his drinks not as frequent as he would like and unfortunately left little girly  to pay the bill.

In all fairness I agree that this customer handled the situation wrong but daddy went even further to say that he hopes this guy sleeps well at night because he had done the biggest injustice to his daughter, making her pay his bill, costing more money than she makes in a day. So his message was clear.

I only wished it stopped there but this is where he shot himself in the foot by saying what no one else had told this customer. He goes on asking if this guy was at all aware that the kitchen was understaffed on that day, a bunch of staff did not show up at work causing the slow service. He made it clear if the client had asked for management the whole incident could have been avoided.

I disagree, reason being when you go to an establishment you expect what you pay for. If that is not available you should be informed about it first thing. Secondly if not informed immediately, the waitress could have gone and spoke to management and asked for help in adressing the situation. The thing is there was no communication between the manager, the client or the staff. In fact customers were expected to be happy with what was given to them.

There is a right way of handling a situation and a wrong way. Maybe walking out and not paying to me is wrong but it depends on the extent of the frustration. In the end it does all come down to service.


Welcome to the real world girly...truth is owners worry first about the cash before they worry about you. Oh and where does the customer fit in; guess that remains a mystery.

Saturday, 27 April 2013

Shoe sense

Buying shoes can be quite a enormous task and adventure for woman nowadays. The variety, all the colors, shapes and brand. Yes, there comes a time when every woman wants a shoe to suit their need. The question is what type of shoe will a woman fall in love with or need, and by that choice she might place herself into a category of some study that tells her what type of person she is, what type of guys she will attract etc. Do I think it is wrong , indeed I do. It is just like walking into a restaurant, the waiter informing you what food you will eat since he can figure it out by just looking at you.

Your shoes does not define you.

Men however sits with the same problem:We fall under the attitude category, what attitude does our shoes give off and the same as with woman they advertise it that way so you will buy the product just to resemble the attitude or what it says about you.
Honestly I am not a person that wears boots. What will that say, that I am not strong or serious enough?

I think it is time to rethink this, so next time ask the waiter if you can see the menu because quite frankly you buy what you like and not any other way around. Viva shoes, Viva! :-)